Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Friends and Family Test
To help us improve our services please tell us a little more about your last visit to the surgery.
Housing letters and GP letters of support
Stokes Medical Group is committed to supporting our patients. However, when applying for benefits, housing, passes, adjustments or any other matter where medical conditions may be relevant, we will only...
How to register
Catchment area The doctors welcome new patients who live within our practice area. Due to a large increase in local population with new building development, we are only able to...
Online Services
Managing your health online Using an online form There are many things you can do online at our surgery. Some tasks you can do using a website called Anima where...
Patient Group
We have an active patient participation group at our practice. Join our PPG We have a patient forum which meets on an evening 2/3 times a year. The meetings provide...
Patient survey and results
We will publish any patient survey information and results here in the future.
Practice Policy for Prioritising Medically Urgent Medication
In order to allow us to safely prescribe the 14000+ items issued per month, we need to apply systems. All repeat medication requests take us 72 hours to process or...
Practice Policy for Frequently Missed Appointments
Please see the document below for information on the practices policy for frequently missed appointments. Practice Policy for Frequent DNAs – Patient Guide (June 25) If you cannot access this...
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with...
Accessible Information
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard...
Carers
Are you looking after someone, a relative, friend or neighbour who is ill, frail or disabled and is unable or has difficulties looking after him or herself? Do you give...
Complaints and compliments
We do our best to provide a high standard of care. However, occasionally things do go wrong and misunderstandings may arise. If this happens, we would like to be able...
Docmail Information
Stoke Gifford and Conygre Medical Centres use a mailing company called Docmail to handle some mailings to patients. Typically this is for bulk mailings such as the invitations to attend...
Information for Elderly Patients
Guidance for prevention of falls. The link below has been produced to bring to life the strength and balance exercises from the popular get up and go guide. It aims...
Named GP
All patients at the surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can...
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...
Updating your details
To update details like your name, address, phone numbers or email address: fill out an online form on Anima use the NHS App phone or visit the surgery, when we are...
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...
Date published: 8th October, 2014
Date last updated: 14th October, 2020